Ather Electric Scooter owner sets his scooter on fire

A customer's dissatisfaction with unresolved complaints leads to a public protest at an EV showroom in Ambattur.

[{"selector":"#anim-16ca09e0-1809-4025-afcc-d3520e5a493f [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-61.17968757275295%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-d233701a-b7a2-4f82-9f14-13528d7ce3e9","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-e8752311-8007-4801-a9aa-944100aaa9a8","keyframes":{"transform":["translate3d(0px, 157.38305%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

Parthasarathy, an EV owner, raised concerns about his damaged scooter. When his issues weren’t resolved promptly, he resorted to a protest outside the showroom.

[{"selector":"#anim-b0a9883c-25a2-4633-9c66-eb306e2662d6 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-44.946289033914205%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-a25b1585-512b-452a-9324-5850591c0d67","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-9a711c8a-b576-4314-b5cf-083ccf60c969","keyframes":{"transform":["translate3d(0px, 153.34758%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-3154c56f-a81e-4dcb-8568-e90e9e81303b","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b2714eb0-324b-4e25-a375-b173de6d28e8","keyframes":{"transform":["translate3d(131.39534%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

After the protest, the showroom staff assured Parthasarathy that his complaints would be prioritized, and the damaged scooter was taken for a detailed inspection.

[{"selector":"#anim-c49ed861-7ea2-4580-a93b-c9df3ef60228 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-43.06015620963389%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-54f0d6e6-5bf0-4adf-9398-38257d74720d","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-7d0636d1-e192-4a73-8455-66af75d3f519","keyframes":{"transform":["translate3d(0px, 158.81487%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-88b7176d-f641-4285-980e-9d2e15012997","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4e35e46a-fa0b-4ec1-a1bc-f9bfd5fa9489","keyframes":{"transform":["translate3d(126.44928%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

The damaged scooter underwent a detailed inspection, with special attention on the battery pack to rule out potential hazards.

[{"selector":"#anim-fbe6a55d-f89b-4f9d-99b6-a4f130b58f22 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-26.507749856429662%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-12c1e79b-08b3-47d2-8c0f-0f590b587d35","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-5dd86425-dca9-41bc-806c-d555f6c658da","keyframes":{"transform":["translate3d(0px, 144.44446%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-116afc7e-b7ed-4392-bf91-24847ead81cd","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-79e52acc-c506-4ca5-afb0-848f79f1d1a0","keyframes":{"transform":["translate3d(116.66667%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

The incident reflects the growing concern about after-sales service in the EV industry. Poor support can severely impact trust in electric vehicles.

[{"selector":"#anim-3bd47784-2f8d-4f58-aa99-2707b8241174 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-14.922749784583173%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-fbe8f8f6-2926-4320-9810-181b2653523b","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6a02d2c9-441f-4d23-832e-e14e7c895b22","keyframes":{"transform":["translate3d(0px, 145.58922%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4e388e67-4045-46f9-b016-775bb4b7587b","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-e41b0a07-74ff-4674-8b98-f7f5d3364cba","keyframes":{"transform":["translate3d(121.85431%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

While electric scooters reduce carbon footprints, unresolved issues like these highlight the need for stronger customer support systems.

[{"selector":"#anim-27827530-98e2-47be-aedf-00ff9485e443 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-33.124999897411165%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-139f8d45-5ddc-4ce1-ab23-dcd44b77e575","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-36c17876-9db6-47e0-b728-9226390877b7","keyframes":{"transform":["translate3d(0px, 145.19892%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-edb7ff46-ac6e-4046-999a-bd4a04658e3a","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-dd74102b-ac77-49e9-a8cb-c631fb4a638e","keyframes":{"transform":["translate3d(124.01433%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

The Ambattur protest emphasizes the need for manufacturers and service centers to focus on customer satisfaction and faster resolution of complaints.

[{"selector":"#anim-4af49ca2-fe11-4a13-8300-557f3d4d95cf [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-41.24609369816799%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-9107a0e2-2e5b-4fdb-bc99-3379e2b41af8","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-f31aca2d-3e45-4667-b6eb-bca6776019a2","keyframes":{"transform":["translate3d(0px, 150.14246%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-8bbbee2b-5c7d-41c9-b555-531cbd4d973d","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-70c6a8f9-bccd-4e23-81a0-a6b86072d491","keyframes":{"transform":["translate3d(122.69504%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

Ather Electric Scooter owner sets his scooter on fire

A customer's dissatisfaction with unresolved complaints leads to a public protest at an EV showroom in Ambattur.

Parthasarathy, an EV owner, raised concerns about his damaged scooter. When his issues weren’t resolved promptly, he resorted to a protest outside the showroom.

👨‍🔧 Customer Complaint Ignored?

After the protest, the showroom staff assured Parthasarathy that his complaints would be prioritized, and the damaged scooter was taken for a detailed inspection.

🛠️ Showroom Promises Action

The damaged scooter underwent a detailed inspection, with special attention on the battery pack to rule out potential hazards.

🔋 Battery Pack Under Inspection

The incident reflects the growing concern about after-sales service in the EV industry. Poor support can severely impact trust in electric vehicles.

⚡ Customer Trust at Stake

While electric scooters reduce carbon footprints, unresolved issues like these highlight the need for stronger customer support systems.

🌍 EVs: Pros and Cons

The Ambattur protest emphasizes the need for manufacturers and service centers to focus on customer satisfaction and faster resolution of complaints.

🏭 A Wake-Up Call for EV Makers