Ather Electric Scooter owner sets his scooter on fire

A customer's dissatisfaction with unresolved complaints leads to a public protest at an EV showroom in Ambattur.

Parthasarathy, an EV owner, raised concerns about his damaged scooter. When his issues weren’t resolved promptly, he resorted to a protest outside the showroom.

👨‍🔧 Customer Complaint Ignored?

After the protest, the showroom staff assured Parthasarathy that his complaints would be prioritized, and the damaged scooter was taken for a detailed inspection.

🛠️ Showroom Promises Action

The damaged scooter underwent a detailed inspection, with special attention on the battery pack to rule out potential hazards.

🔋 Battery Pack Under Inspection

The incident reflects the growing concern about after-sales service in the EV industry. Poor support can severely impact trust in electric vehicles.

Customer Trust at Stake

While electric scooters reduce carbon footprints, unresolved issues like these highlight the need for stronger customer support systems.

🌍 EVs: Pros and Cons

The Ambattur protest emphasizes the need for manufacturers and service centers to focus on customer satisfaction and faster resolution of complaints.

🏭 A Wake-Up Call for EV Makers